Refund policy

 

Returns & Refunds

We reserve the right to cancel orders and/or limit quantities. In the event that we choose to cancel your order, you will be given a full refund.

Returns are allowed within 30 days of the ship date, subject to the following conditions:

• Products must be in original condition
• Returns must be packed properly & securely for shipping
• Shipping costs are not refundable
• Please contact us prior to making a return, so we know to expect it, and please provide us with the tracking number if it's a trackable item

If we have sent you an incorrect or defective item, we will re-ship the item to you at our cost.

To start a return, you can contact us at mitch@mitchellfenton.com.

 

Exceptions / non-returnable items

Fine art prints are custom made for each order and are final sale. Please get in touch if you have questions or concerns about a specific item. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at mitch@mitchellfenton.com.